Partnership for YOUR Success  

Improving Client Retention While Reducing Loss Ratios

A True Partnership -

Remember when “partners” actually meant something, and solid, long-term relationships were launched with a handshake?  We still believe wholeheartedly in that philosophy.

We pledge to do our best on each and every claim to exceed your expectations as well as those of your insureds.

How can partnering with ServiceMaster PCS help your agency be more profitable and successful?  On each job, our primary goal is to make your customer happy and reduce overall claim costs. 

Our fast mitigation response minimizes replacement expenses. This means we can significantly reduce overall claim costs to keep loss ratios low and contingency checks coming in to you.

Here are examples of some of the pre-approved mitigation services provided through our insurance company vendor programs:

Water loss

• Loss site inspection, evaluation and free estimates
• Water damage mitigation including extraction services
• Initiate the drying process
• Lift/remove wet or damaged carpet
• Dispose of wet carpet padding
• Use of air movers and dehumidifiers
• Move and inspect furniture to facilitate drying of carpet and structure

Fire loss

• Loss site inspection, evaluation and free estimates
• Emergency pre-cleaning (fire mitigation is limited to the pre-cleaning treatment of “at risk” surfaces such as metal, marble or any surface at risk of being etched from the corrosive gasses from the fire)
• In the event of water, accomplish pre-authorized water procedures
• Report findings to the adjuster to determine what else may need to be done, such as pack-out service and/or contents cleaning